Operational Outtasking: Make operating costs variable – the right way in the crisis and thereafter

Proactive management of IT security infrastructures requires highly specialised experts, efficient tools, and optimised processes, which cannot always be provided internally. Very often, it is more cost-efficient not to do so and rather concentrate on the core business and delegate IT security to a competent, trustworthy partner as "managed run".

iT-CUBE SYSTEMS operates IT security infrastructures with maximum precision, either in the form of a managed service or with its own personnel on your premises. In our SOC (Security Operation Centre), we monitor your networks on a 24/7 basis with automated tools and smart control algorithms, correlate, analyse, and reduce the flood of your log records to significant events, and develop strategies to protect your system landscape.

iT-CUBE SYSTEMS is capable of rendering outtasking services in many disciplines:

• Service desk/service management
• 2nd level support
• System operation according to ITIL
• Basic operation of Windows and Linux server environments (ADS, TS, Exchange, ...)

Entrust your IT operation to reliable hands – benefit from the managed run

Productivity increase
through higher availability and risk-oriented IT security

Cost benefits
Save personnel and investment costs through scaling effects and specialisation of the external service provider.

Flexibility
A shortage of IT resources no longer needs to be an obstacle to your business success. You can define the scope of the outtasking and do not need to keep oversize IT resources handy.

Core business
Outsourcing of operational tasks relieves both the IT department and the management. The company can focus on core competencies and their further strategic development.

Know-how
Service quality depends on continuous product training. This is necessary but also very cost-intensive. By making use of the know-how of external specialists, you can benefit from knowledge transfer and can systematically buffer load peaks by means of outtasking.

Defined service levels
To enforce SLAs within the company can be a real challenge. As a matter of principle, outtasking services of external service providers come with defined service level agreements. Benefit from consistently high quality as well as availability and security of your IT environment.